Retail Orders
We want to ensure you are happy with your order. We stand behind the quality brands that we carry. If you are not satisfied for any reason, you may request a return or exchange within 14 days of receiving your order. Any returns or exchanges not as a result of product defect will incur a 20% restocking fee.
IMPORTANT: Do not return items without an RMA number, which can only be issued by our customer service team! Returns received without a valid RMA number may not be credited properly!
ASI / Government / Custom Orders
All sales are final. Only goods that have fabric or manufacturing defects or that have been shipped in error may be returned, and then only with prior written authorization. Goods returned without an approved authorization will not be accepted.
All Orders
Uniforms Manufacturing, Inc. is not responsible for any delay in performance for any causes beyond its control. All orders are subject to acceptance and confirmation by our corporate headquarters. Deliveries against orders are subject to credit approval at the time of shipment.
Due to the size of our product line it is sometimes necessary for Uniforms Manufacturing, Inc. to partial ship orders. Uniforms Manufacturing, Inc. does not consolidate shipments from multiple locations and all goods are invoiced to match their associated packing slip.
Payment Terms
Standard terms for Credit approved accounts are Net 30. Alternative methods of payment accepted are MasterCard, Visa and American Express as well as cash before delivery. No CODs.
Returns and Exchanges
If a customer chooses to return current, first quality, unaltered, stock products due to an error on the part of Uniforms Manufacturing, Inc. our customer service department will gladly issue a no-cost return authorization. However, if a return is requested for any of the products described above for reasons other than Uniforms Manufacturing, Inc. error, we will accommodate the return as long as the request is made within 14-days after receipt of the order. Inbound and outbound freight costs plus a 20% restocking fee will apply. Customized or made-to-order merchandise is non-returnable for reasons other than Uniforms Manufacturing, Inc. error.
Warranty
The products contained within this site are warranted against defects in manufacture only. Because applications vary, no use warranty is implied or intended. The buyer should make a careful analysis of the use by which these products are purchased. It will be the buyer’s responsibility to determine whether these products will adequately protect the wearer in the environment in which they are to be used. No oral representation inconsistent with the above shall be binding.
